Vishal AgarwalScaling Customer Service — The Win-Win modelIf you are in a B2C business where your customers go online and talk about their experience with your products and services, there is a…3 min read·Aug 9, 2022----
Vishal AgarwalConsumer Experience — post CovidI know, I know Covid is not over yet! (One is allowed to wish nice things for all :-)2 min read·Feb 19, 2021----
Vishal AgarwalScaling Customer Service — The Win Win modelIf you are in a B2C business where your customers go online and talk about their experience with your products and services, there is a…3 min read·Aug 21, 2020----
Vishal AgarwalTom, Dick and the “Jerk”I know, sounds negative and all.. but hey these are my experiences… some delightful and some definitely un-wanted but all honest, and…4 min read·Jul 28, 2020----
Vishal AgarwalCEO, in the times of Covid — KnightsManaging a company is just a magical joy ride, full of learnings, which never ceases to amaze! I am sure whoever has lead also knows its a…3 min read·Jul 22, 2020----
Vishal AgarwalYou had me at “Twitter”I do not know much about Square so sticking to Twitter for this one…2 min read·Feb 16, 2017----
Vishal AgarwalJio Media Apps + 4g — Truly DisruptiveHow Affordable smart phones, rich media, affordable data and ubiquitous connectivity will disrupt our lifestyle as we know it.. starting…3 min read·Aug 20, 2016----
Vishal AgarwalIndia still doesn’t get it!I always cringe when I see the popular dailies doing full page spreads and articles on reading habits and life style, etc of entrepreneurs…1 min read·Jul 29, 2016----
Vishal AgarwalPaytm — What’s wrong?Disclaimer: I am writing this to express my frustration on seeing startups with possibly a lot of potential, yet doing so little to better…3 min read·Apr 11, 2016----
Vishal AgarwalToo Much too Early — Execution = DISASTERIn the Indian startup ecosystem — two names became a household — no not for their services or for their innovation but for all the wrong…1 min read·Feb 6, 2016----
