Vishal Agarwal – Medium

Vishal Agarwal

Vishal Agarwal

Scaling Customer Service — The Win-Win model

If you are in a B2C business where your customers go online and talk about their experience with your products and services, there is a…

Aug 9, 2022

Aug 9, 2022

Vishal Agarwal

Consumer Experience — post Covid

I know, I know Covid is not over yet! (One is allowed to wish nice things for all :-)

Feb 19, 2021

Consumer Experience — post Covid

Feb 19, 2021

Vishal Agarwal

Scaling Customer Service — The Win Win model

If you are in a B2C business where your customers go online and talk about their experience with your products and services, there is a…

Aug 21, 2020

Scaling Customer Service — The Win Win model

Aug 21, 2020

Vishal Agarwal

Tom, Dick and the “Jerk”

I know, sounds negative and all.. but hey these are my experiences… some delightful and some definitely un-wanted but all honest, and…

Jul 28, 2020

Tom, Dick and the “Jerk”

Jul 28, 2020

Vishal Agarwal

CEO, in the times of Covid — Knights

Managing a company is just a magical joy ride, full of learnings, which never ceases to amaze! I am sure whoever has lead also knows its a…

Jul 22, 2020

CEO, in the times of Covid — Knights

Jul 22, 2020

Vishal Agarwal

You had me at “Twitter”

I do not know much about Square so sticking to Twitter for this one…

Feb 16, 2017

You had me at “Twitter”

Feb 16, 2017

Vishal Agarwal

Jio Media Apps + 4g — Truly Disruptive

How Affordable smart phones, rich media, affordable data and ubiquitous connectivity will disrupt our lifestyle as we know it.. starting…

Aug 20, 2016

Jio Media Apps + 4g — Truly Disruptive

Aug 20, 2016

Vishal Agarwal

India still doesn’t get it!

I always cringe when I see the popular dailies doing full page spreads and articles on reading habits and life style, etc of entrepreneurs…

Jul 29, 2016

Jul 29, 2016

Vishal Agarwal

Paytm — What’s wrong?

Disclaimer: I am writing this to express my frustration on seeing startups with possibly a lot of potential, yet doing so little to better…

Apr 11, 2016

Paytm — What’s wrong?

Apr 11, 2016

Vishal Agarwal

Too Much too Early — Execution = DISASTER

In the Indian startup ecosystem — two names became a household — no not for their services or for their innovation but for all the wrong…

Feb 6, 2016

Feb 6, 2016

Vishal Agarwal

Vishal Agarwal

Running a Tech startup with a vision to transform marketing for everyone! My thoughts on everything else as well :-)

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